SAFETY MEASURES

Dear hotel visitor!

According to a government order, new restrictions apply from 26.08.2021. As a result, all guests are required to present an EU COVID certificate (valid vaccination passport, certificate of recovery from COVID-19 or a negative COVID-19 test certificate) for breakfast and access to the sauna centre.
If you do not have any of those cerificates, we can arrange your breakfast as a take away package. You can ask for it from our reception.
Please also note that without any certificates you can’t access our sauna centre.

Probably everyone knows by now what is going on in the world and in Estonia regarding Covid-19 virus and also different measures which have been taken to fight it. Luckily in Estonia the statistics have shown that the spread of the virus is slowing down, but it is not over yet and due to that it is not the time to be careless and not cautious.

Our clients’ safety and wellbeing has always been our top priority, but to keep everyone 100% safe in today’s situation we still continue with our increased emergency measures.

We are taking the following steps to ensure our guests’ safety:
  • Hand sanitizing possibilities when entering the building.
  • Protective glass at check-ins.
  • Regular disinfection of common areas (door handles, lift knobs and lifts in general, service areas).
  • All rooms have a modern ventilation system as well as windows that can be opened to ensure high-quality indoor air and good ventilation in the rooms.
  • Thorough cleaning and disinfection of the rooms after each visit.
  • If possible, previously used rooms are out of use at least for 24 hours before the next guest.
  • Currently breakfast is served as buffet breakfast. Clients do have also the possibility to have their breakfast as a take away package.

YOU ARE SAFE HERE

As a service provider who has joined the Goodwill Agreement, you can be sure that:
  • The visitor's code of conduct and information on the Covid-19 virus prevention activities implemented by the service provider are available for all clients.
  • All employees are aware of the guidelines for preventing the spread of the virus and follow them in their daily work.
  • The indoor ventilation system is working properly.
  • There are enough disinfectants, they are available in places visible to everyone.
  • Frequently touched surfaces are cleaned and disinfected regularly.
  • Employees and guests are required to wear a mask or alternative personal protective equipment in accordance with applicable national regulations.
  • The possibility to maintain the necessary distance both with each other and with the service providers is ensured.
  • People with signs of illness are not allowed to be in public places or in the service area.
  • People who have come into contact with a client or employee with signs of illness are informed of the exposure without disclosing personal data.
  • The service provider participates in COVID-19 prevention webinars organised by Enterprise Estonia.
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If you have any further questions, please feel free to contact us at sales@tartuhotell.ee or +372 731 4300. We will be happy to help you!